Home · Our Standard
How We Build & Run ACTS

Our Standard

ACTS carries your church's benevolence paperwork so your people stay present. Here's how we build it, run it, and hold ourselves accountable — every time.
Why we hold this standard

So caring people aren't buried in forms

The people who do the caring in a church shouldn't be drowning in paperwork. Our whole standard exists to give them their time back — to put your people back in front of people. ACTS is a worker, not an app: it reads each benevolence request, weighs it inside your church's own policy, recommends a path, and follows through in minutes. A person on your team approves every decision, and ACTS never moves money. One person, the capacity of ten.

In the setup

Listen first. We don't pitch before we understand. A real conversation. We learn your church, your benevolence guidelines, and where the paperwork piles up. Then we set ACTS up to fit.

Your policy, your rules. ACTS weighs every request inside your church's own benevolence policy — not some generic template. You see how it works and what it touches before it goes live. No surprises on day one.

A person always approves. ACTS recommends; your team decides. Nothing happens without a person on staff signing off, and ACTS never moves money. That line is built in and never crosses.

Walk through it together. You and your team walk through ACTS with us — live, on real benevolence requests. Not generic training. Training for your church.

In the ongoing

We're available

Email support. Phone calls. You're not abandoned after day one. Questions, issues, adjustments — we handle them. A real person answers.

We host & maintain

ACTS runs on our systems, not yours. We keep it up, watched, and working — part of your subscription, no extra fee, nothing for your team to manage.

We adapt

Your church grows and your guidelines change. ACTS adapts with you. New campus, new policy, a different way of handling requests — we adjust it.

We upgrade

Better tools, security updates, improvements — you get them automatically, included. ACTS stays current without extra work from your team.

In the details

Honesty first. We tell you what ACTS can do and what it can't. We don't oversell. If your church isn't a fit, we say so.

Your data is yours. We don't sell it. We don't use it for anything else. ACTS works inside the information you grant it for benevolence, and nothing more. Privacy and the families' dignity are built in.

You're in control. A person on your team approves every decision, and you can adjust how ACTS works at any time. Unlimited seats. Cancel anytime.

Plain talk. No jargon. No install fee. No hidden charges. One simple subscription, and straight talk about what's happening and what's next.

This is what we promise

Not perfection — that's not possible. But excellence, clarity, honesty, and a genuine commitment to giving your caring people their time back. Every interaction. Every time. Founded by Mitch + Shay.

Find your plan →